2026/02/01

General Privacy Information

docstamp is committed to respecting and protecting your privacy. This policy explains how we collect and use your personal data and the choices available to you regarding your information when you use our services located at Cox Terrace, Singapore.

docstamp Pte Ltd Cox Terrace, Singapore, 179620 [email protected]
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Definitions

The following terms used in this privacy policy have specific definitions as explained:

Personal Data means any information relating to an identified or identifiable individual collected by docstamp, such as name, contact details, and identification numbers.
Processing refers to any operation performed on Personal Data, including collection, storage, use, or dissemination.
User means any individual who accesses or uses the docstamp website or services.
Service refers to the notarization and document services provided through the docstamp platform.
Cookies are small text files stored on your device that help enhance your experience by remembering preferences and usage patterns.
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Data Collection

docstamp collects personal data necessary for providing notary and document services and for compliance purposes.

Data Provided Directly by Users

When users engage with docstamp, they may provide the following personal information:

  • Full name and identification details
  • Contact information including email and mailing address
  • Document details requiring notarization
  • Payment information for services
  • Appointment scheduling preferences
  • Feedback or communication history with docstamp support

Data Automatically Collected

docstamp also collects certain data automatically to improve service quality and security:

  • IP addresses accessing the website
  • Device and browser type information
  • Usage data such as page visits and click paths
  • Cookies and tracking technologies information
  • Error messages and diagnostic data
  • Session duration and activity logs

Third-Party Data Sources

To enhance and verify service provision, docstamp may receive personal data from trusted third parties such as:

  • Government agencies for identity verification
  • Business institutions for payment authentication
  • Technology providers supporting our platform
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Purposes of Data Processing

docstamp processes your personal data for the following purposes:

  • Providing and managing notary and document services
  • Verifying customer identity for legal compliance
  • Processing payments and billing
  • Communicating with customers about services and updates
  • Improving our website and service offerings
  • Securing our services and preventing fraud
  • Maintaining records for statutory obligations
  • Responding to user inquiries and feedback
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Legal Basis for Processing Personal Data

docstamp relies on the following legal bases to handle your personal data:

  • Performance of a contract to provide requested services
  • Compliance with legal and regulatory obligations
  • Legitimate interests such as service improvement and security
  • User consent where applicable and applicable rights are granted
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Compliance with Applicable Data Protection Laws

While docstamp operates primarily within Singapore jurisdiction, we aim to align with international data protection standards:

  • Ensuring transparency in data usage
  • Allowing users to access and correct personal data
  • Providing options to withdraw consent where relevant
  • Ensuring data security and breach notifications
  • Enabling data portability in line with specific requests
  • Respecting user rights under data protection laws
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Cookies Policy

docstamp uses cookies to enhance user experience and analyze website traffic.

We use session cookies, persistent cookies, and third-party cookies to support functionality and analytics.

Cookies are categorized as necessary, preference, statistics, and marketing cookies based on their purpose.

Users can manage cookie preferences via browser settings or available controls on our website.

Read our full cookie policy here

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Sharing of Personal Data

docstamp shares personal data only when necessary with trusted parties to provide or improve our services:

  • Legal authorities when required by law
  • Payment processors for billing purposes
  • Third-party service providers assisting in operations
  • Professional advisors under confidentiality agreements
  • Technology and cloud hosting partners
  • No sale or rental of personal data to third parties
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International Data Transfers

Personal data collected by docstamp may be processed or stored outside Singapore for operational purposes ensuring compliance with relevant data protection regulations.

We implement appropriate safeguards such as contractual clauses and security measures to protect data during international transfers.

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Data Retention

docstamp retains personal data only as necessary to fulfill the purposes outlined and comply with legal obligations.

User account information is retained during active use and archived securely thereafter in compliance with retention policies.

Correspondence and support communications are kept based on service needs and applicable laws.

System logs and access records are maintained temporarily to assist in security monitoring and troubleshooting.

Upon request and when no longer required, personal data is securely deleted or anonymized following established procedures.

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Security of Your Data

docstamp employs technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Use of encryption protocols for data transmission and storage
  • Regular security assessments and system updates
  • Access controls and staff training on data protection
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User Rights Regarding Personal Data

Users have the following rights concerning their personal data held by docstamp:

  • The right to access information we hold about you
  • The right to correct inaccurate personal data
  • The right to request deletion of personal data under certain conditions
  • The right to object to certain data processing activities
  • The right to withdraw consent where processing is based on consent
  • Right to withdraw consent at any time where processing is based on consent.
  • Right to lodge a complaint with the relevant data protection authority in Singapore if you believe your privacy rights have been violated.
  • Right to receive communications from docstamp in a clear and understandable format regarding your data.
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Requesting Your Privacy Rights

You may exercise your privacy rights by contacting us using the contact information provided on docstamp. We will review your request and provide a response in accordance with applicable Singapore data protection laws.

[email protected]

We strive to respond to all privacy requests within 30 days of receipt.

Marketing Communications

Docstamp may use your contact details to send promotional information about new services or offers. You have the option to opt out of such communications at any time.

To opt out, please use the unsubscribe link provided in our marketing emails or contact us directly.

Privacy of Minors

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Third-Party Links

Docstamp may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

Docstamp may update our privacy policy from time to time to reflect changes in legal requirements or our practices. We encourage you to review this policy periodically.

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Contact Information

For questions regarding privacy, please contact us at Cox Terrace, Singapore, 179620 or +6589834435.

+6589834435
[email protected]
Cox Terrace, Singapore, 179620